I recently visited a salon in Austria for the first time, after checking its ratings. I made an appointment for an eyebrow service, an intensive hair mask treatment, and a haircut. The welcoming was average, and they began with the hair wash. However, when the hairdresser applied the hair mask, she didn’t inform me which one she used. Unfortunately, there was no noticeable improvement in my hair texture; in fact, it felt even drier afterward. The treatment did less than my regular conditioner, and I felt that the 15 euros spent were wasted.
Regarding the haircut, I showed the stylist a picture and provided specific instructions, asking for layers at the back and some fringes in the front. She agreed, but I felt uneasy when I noticed the tools she was using. The comb was flimsy, with broken teeth, and snapped while she combed my hair. The scissors also seemed low-quality, and her technique while cutting my fringes was poor something even a beginner could have done better.Finally they have given the straight cut in the back and couldn’t see any layers and in front i can’t even explain there was no defining at all it was straight 😭 I ended up paying 65 euros for a disappointing experience, and now I have to wait six months for my hair to grow back to fix it.
The only reason I’m giving a one-star rating is for the eyebrow service, which was acceptable after providing multiple instructions. Overall, I do not recommend this salon.
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